Nationally recognized communication consultant Jack Griffin reveals exactly what to say and do to dazzle your boss, inspire employees, and work more effectively with collegues and customers.Secret techniques to command authority if your physical stature doesn't do it for you. Unconscious hand gestures that can sabotage your verbal message in seconds. Savvy scripts for dealing with a nightmare boss: the tyrant, the guilt monger, the blamer, the dreamer, the volcano. Putting yourself across with power words, phrases, body language, and communication secrets. 50 words every businessman should know and use.50 words to avoid - and why.Putting yourself across to get a job. Putting yourself across to supervisors. putting yourself across to collegues.putting yourself across to subordinates; to prospective clients and customers; to current clients and customers; when handling credit. collection, and customer complaints; to vendors and suppliers;to lenders and investors.
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