This book is the result of ten years of inquiry into the role of measurement in management, and into methods for teaching this subject. It is predicated on the authors' belief that the concept of measurement is a centrally important theoretical basis for the design of information systems for the support of managerial decisions. Both accounting and statistics are constructed on measurement foundations. Vost other quantitative methods, from formal model building to techniques of financial analysis, require measurement data. Methods for assessing individuals and organisations and their performance depend increasingly on measurement data. Finally, our ability to understand the complex social system in which we live depends on measurements such as gross national product, unemployment, and other social indicators. The book is intended for those who receive measurements and base decisions on them.
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